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In regards to your whipped body butters. Melting during shipment is totally normal for body butters. Many customers worry that melting causes a loss of nutrients in the butter. It doesn’t! Please note even when melted: the weight of the butter HAS NOT CHANGED all that has changed is the volume.
Due to COVID-19 and the nature of the items we cannot offer exchanges or refunds. As this item is not defective, A1 Beauty & SkinCare cannot replace the body butters. Please read below for information i regards to body butters and melting. If you have any additional questions or concerns please feel free to contact us.
Here at A1 Beauty & SkinCare we classify melting in two different categories. We put melting into two categories — light and heavy.
A light melting will make the product look bubbly, but retain its volume. You will notice in these pictures that the butter is still really high in the container. This means that the air we whipped into it has not escaped, so this butter still classifies as whipped. All you need to do is let it cool down and solidify at room temperature and it will be good as new.
A heavy melting occurs when the product loses significant volume due to a loss of air. The butter has not evaporated — that would be physically impossible — but it has become deflated and significantly denser because the air bubbles that make it rise are all gone. Heavily melted butters are partially or fully liquefied.
The only way to return a melted butter to its whipped texture is to re-whip it. Take a stick blender and whip the mixture for a few minutes to add stiffness and volume. If you don’t want to re-whip there are two options;
1. Use the butter in a liquid state. Some customers just get accustomed to using the liquid butter. Just remember that since the mixture is now denser you don’t need to use as much. A few dabs will do fine for full-body buttering.
2. Refrigerate. This is the most popular option. Just pop the butter in the fridge for an hour or so and let it harden up. The beautiful thing about whipped butter is that it warms upon contact with skin. So your body heat will melt the butter as you apply it.
And there you have it!